Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:20826
Brand Name:Siemens AXIOM- Artis system
Model:
Affected: SW version VB35E and Megalix X-ray tubes
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens AG
Issue:The semi-automatic focus switch may in cases of a special type of defect in foci small and micro (if present) not work as intended when pressing the footswitch multiple times. This special type of focus defect, becomes more likely as the service life of the X-ray tube increases.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:16/11/2016
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