Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 20824 |
| Brand Name: | Artis Q, Q.zen, zeego, zee systems |
| Model: | |
| Affected: | Artis Q systems with SW version VD11 and Gigalix X-ray tubes |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens Healthcare GmbH |
| Issue: | The semi-automatic focus switch may in cases of a special type of defect in foci small and micro (if present), does not work as intended when pressing the footswitch multiple times. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 16/11/2016 |
