Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:20757
Brand Name:Medtronic INS Battery Charger
Model:
Affected:All Model 37751 # SN NKU4 or NKA4
Software version:
Recalling Organisation:Medtronic New Zealand Limited
Unit 16 Mezzanine Level
5 Gloucester Park Road
Onehunga
AUCKLAND
Contact Information:0800 377 807
Manufacturer:Medtronic Inc
Issue:The manufacturer has identified an increased number of complaints from customers involving reports of Rechargers that are in an unresponsive error state, where the Recharger is non-functional with a blank display screen and is beeping every 5 seconds. Rechargers manufactured starting in November 2014 are more susceptible to this error state.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Healthcare Professional
Date Commenced:26/10/2016
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