Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 20757 |
| Brand Name: | Medtronic INS Battery Charger |
| Model: | |
| Affected: | All Model 37751 # SN NKU4 or NKA4 |
| Software version: | |
| Recalling Organisation: | Medtronic New Zealand Limited Unit 16 Mezzanine Level 5 Gloucester Park Road Onehunga AUCKLAND |
| Contact Information: | 0800 377 807 |
| Manufacturer: | Medtronic Inc |
| Issue: | The manufacturer has identified an increased number of complaints from customers involving reports of Rechargers that are in an unresponsive error state, where the Recharger is non-functional with a blank display screen and is beeping every 5 seconds. Rechargers manufactured starting in November 2014 are more susceptible to this error state. |
| Recall action type: | Correction |
| Recall action: | Manufacturer to issue advice regarding use |
| Level of recall: | Healthcare Professional |
| Date Commenced: | 26/10/2016 |





