Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 20753 |
| Brand Name: | Philips Achieva 3.0T and Ingenia 3.0T MR systems |
| Model: | |
| Affected: | Achieva 3.0T and Ingenia 3.0T MR systems with rear passive shielding |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems Nederland BV |
| Issue: | The thickness and location of the shielding material must be installed according to the shielding requirements provided by the manufacturer. In cases where the requirements are not followed, the distance between the passive shielding rear wall and the magnet could be insufficient. An insufficient distance leads to stronger attraction forces between the magnet and the passive shielding. These stronger forces may lead to shearing of the magnet vibration pads. |
| Recall action type: | Correction |
| Recall action: | Product to be modified |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 21/10/2016 |
