Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:20700
Brand Name:Philips IntelliVue MX40 Patient Monitor
Model:
Affected:IntelliVue MX 40 Patient Monitor
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems
Issue:The manufacturer has recently discovered that when the local configuration setting 'Alarms On' is modified from its factory default, in certain software revisions the Philips IntelliVue MX40 Patient Wearable Monitor will disable generation and delivery of ECG alarms to the Philips IntelliVue Information Center iX (PIIC iX) without visual indication on the PIIC iX that the ECG alarms have been disabled.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:7/10/2016
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