Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 20635 |
| Brand Name: | Philips Brilliance 64 Ingenuity CT/Core/Core128 |
| Model: | |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems |
| Issue: | While performing High Resolution head scans, the reconstructed images may exhibit degraded image quality manifested as: -Non uniformity of the image, -CT number shift, greater than 5 Hounsfield units,-Reduction in grey/white matter differentiation. The issue is most severe in the high resolution mode |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 14/9/2016 |
