Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:20518
Brand Name:Siemens syngo RT Therapist COHERENCE RTT Application Software
Model:
Affected:
Software version:4.2.110 or 4.3.SP1 or 4.3.138 or 4.3.1_AR1 or 4.3.1_MR2 in combination with Oncology Information System ARIA (by VARIAN) or MOSAIQ (by ELEKTA Inc.)
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens AG
Issue:New software update that addresses multiple issues including an issue communicated earlier:
1. Incorrect isocenter assignment when using multiple treatment plans with different isocenters based on one single planning CT and when a CBCT has been acquired for each isocenter
2.When Auto Field-Sequencing (AFS) is selected the Pause is no longer present when treating a plan containing at least two beams with different isocentric table angles
3. Table movement due to different isocenters in imaging beams and treatment beams
4. Reference image has been associated to the wrong patient
5.Incorrect calculated isocenter shift when using Late Resumption after interruption after beam 1 has been completed
6.Multiple isocenter in session resumption F1 Abort workflow is incorrect
7. Irrevocable assignment of the first reference 2D image
8. After reverting plan changes in OIS MOSAIQ changes performed on RT TherapistTM become inactive.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:17/8/2016
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