Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:20517
Brand Name:Siemens syngo RT Oncologist
Model:10568604
Affected:
Software version: 4.2.X or 4.3.X
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens AG
Issue:An update of the syngo RT OncologistTM software is provided. The following safey issues have been addressed:
1. Incorrect automatic offset calculation in combination with images acquired with CTVisionTM
2. Incorrect offset calculation in Adaptive Targeting Option
3. Problems with structure name in case of using structure operation functionality in Segmentation
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:17/8/2016
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