Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 20516 |
| Brand Name: | Siemens Digital Linear Accelerators of type Primus, ONCOR and ARTISTE |
| Model: | 8162815 and 8168754 |
| Affected: | |
| Software version: | 12.0.25 or 13.0.65 and 4.2.110 or 4.3.SP |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens AG |
| Issue: | The manufacturer is informing customers about a new bundled software update that will address multiple issues including issues that have already been previously communicated: 1. Prevention of automatic movements in case of significant risk for collision 2.Re postioning of 160 MLC after motion stop interlock 3.Restart of Control Console 4. Support of tractional monitor units for Virtual Wedge 5. Transfer of user-defined attributes from one session to another 6. Correction of wrong offset calculation in combination with images acquired with CTVision and also with Adaptive Targeting Option 7. Correction of Interrupt of Cone Beam reconstruction 8. Table Rotation values for relative Setup 9. Correction of wrong in-session resumption in case of 0 (zero) delivered monitor units 10. Unexpected table movement after internal error message on syngo RT Therapist 11.Update of user documentation "Physics Primer". 12.Update of addendum for syngo RT Therapist and user documentatio |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 17/8/2016 |
