Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 20507 |
| Brand Name: | Sysmex CS-2000i and CS-2100i System |
| Model: | |
| Affected: | CS-2000i and CS-2100i |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd 55 Hugo Johnston Drive Penrose Auckland |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Sysmex Corporation |
| Issue: | Under rare circumstances there is potential for a sample ID mismatch where the host computer(HC) connected to the instrument sends measurement order irregularly out from HC interface design specification. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 15/8/2016 |
