Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 20465 |
| Brand Name: | Philips IntelliVue Patient Monitors |
| Model: | IntelliVue Patient Monitors |
| Affected: | MX400, MX450, MX500, MX550 |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medizin Systeme Boblingen GmbH |
| Issue: | It has recently been determined that when certain patient monitors (MX400, MX430, MX450, MX500, MX550) have been powered on continuously for at least three months, the waveforms displayed on the monitor may be outdated and therefore fail to reflect the patient's current condition. Should this occur, however, the monitor's alarms and numeric displays of vital signs will continue to function as specified and accurately reflect current patient data. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 4/8/2016 |
