Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 20437 |
| Brand Name: | Siemens AXIOM Artis, Artis zee and Artis Q/Q Systems |
| Model: | |
| Affected: | multiple |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens AG |
| Brand Name: | Siemens AXIOM Artis, Artis zee and Artis Q/Q Systems |
| Model: | |
| Affected: | Multiple |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens Healthcare GmbH |
| Brand Name: | Siemens AXIOM Artis, Artis zee and Artis Q/Q Systems |
| Model: | |
| Affected: | Multiple |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens AG |
| Issue: | Contaminants in the form of biomass can develop in the cooling system of Artis systems, which can result in damage to the pump system. The presence of contaminants in the tube cooling circuit impairs the performance of the pump. This fault can even lead to a functional failure of the system. The tube assembly can become overheated so that no radiation can be released. |
| Recall action type: | Correction |
| Recall action: | Product to be modified |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 28/7/2016 |
