Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:20403
Brand Name:Philips Multidiagnost Eleva and Multidiagnost Eleva with Flat Detector
Model:MultiDiagnost Eleva, MultiDiagnost Eleva with Flat Detector
Affected:708032, 708034, 708036, 708038
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems Nederland BV
Issue:The two bolts that attach the clamping plate to the lateral shaft may break. This may cause the C-arm to float freely. Depending on the orientation of the free-floating C-arm and any other forces applied to it the C-arm could move laterally forward, slide out of its bearings and then possibly sag.
Recall action type:Correction
Recall action:Product to be modified
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:15/7/2016
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