Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:20280
Brand Name:Philips BrightView SPECT/CT Combination
Model:BrightView XCT
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Radiation Oncology Systems
Issue: During a non-Auto Body Contouring (ABC), non-circular, rel-180 scan, the detector may come in contact with the patient. If this occurs, contact sensors would pause the scan.
The manufacturer has released a revised letter( 26/08/2016) which includes further detail specific to software version to the problem description, how to identify affected products, and advice on actions for customer clarity.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:16/6/2016
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