Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 20197 |
| Brand Name: | Philips Brilliance 64 and Ingenuity CT/Core/Core 128 CT Systems |
| Model: | |
| Affected: | |
| Software version: | CT systems running software V4.1.3, 4.1.4, or 4.1.5 |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems |
| Issue: | 1.Though internal testing the image orientation labels( L/RA/P) are not displayed during active scanning when switched from overview layout for Volume interventional procedures. 2.Artifacts in the brain scans could be interpreted as finding Hypo dense at bone brain interface while scanning using high resolution scan mode. 3. Software issues found in the field and through internal testing were indentified on iCT and Ingenuity/ Brilliance 64 with software V4.1.3 and 4.1.4. 4. Varian RPM drive is not mapping in CT user profile after logout/login. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 25/5/2016 |
