Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 20151 |
| Brand Name: | Philips X-Ray DigitalDiagnost |
| Model: | |
| Affected: | |
| Software version: | 4.0.4, 4.1.2, 4.1.3 upto 4.1.3.2 |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems DMC GmbH |
| Issue: | A firmware anomaly inside the detector (4343RC) can cause the detector to appear ready for acquisition on very short time intervals while it actually is not, resulting in not correctly acquiring the X-ray image. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 12/5/2016 |
