Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:20132
Brand Name:Philips Mobile Diagnost
Model:WDR2
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems DMC GmbH
Issue:Two issues:
1. The system may sporadically apply the default x-ray exposure parameters for an adult (patient type: "Normal"), even though the patient type "Newborn" was selected and is displayed in the generator control area of the Eleva User Interface.
2. Under certain conditions the detector might not be ready for examination. Released x-ray might lead to an image with artifacts and retake would be required.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:6/5/2016
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