Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 20116 |
| Brand Name: | Philips Brilliance 64 and Ingenuity CT |
| Model: | Philips Brilliance 64, Ingenuity CT,Ingenuity Core, Ingenuity Core 128 |
| Affected: | software versions 4.1.3 and v4.1.4 |
| Software version: | 4.1.3 and v4.1.4 |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems |
| Brand Name: | Philips Brilliance iCT and Brilliance cCT SP |
| Model: | Philips Brilliance iCT, Brilliant iCT SP |
| Affected: | software versions 4.1.3 and v4.1.4 |
| Software version: | 4.1.3 and 4.1.4 |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems |
| Issue: | Some issues have been detected in software version 4.1.3 and 4.1.4 in Philips Brilliance 64 and Ingenuity CT, Brilliance iCT, Brilliance iCT SP products . When the scan length is set to a value that is very close to the whole number, the calculated reconstruction length is a value larger than the actual scan length. The scan increment changes when there is a change in Field of View (FOV) causing the scan length to change as well. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 9/5/2016 |
