Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 20083 |
| Brand Name: | Carestream - Image Suite |
| Model: | |
| Affected: | software versions 3.0 4.0 |
| Software version: | |
| Recalling Organisation: | Carestream Health New Zealand Ltd c/- Quigg Partners Level 7, 28 Brandon St Wellington |
| Contact Information: | 021 977 215 |
| Manufacturer: | Carestream Health Inc (HCIS) |
| Issue: | A software issue related to image orientation. If the Image Suite software receives a Computed Tomography (CT )or magnetic resonance (MR) image with the image orientation (i.epatient) tag specified and the overlay is configured to display this tag, then the left side is marked R and the right marked L and the anterior marked P and the posterior marked A. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 29/4/2016 |
