Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 19940 |
| Brand Name: | Siemens Symbia E and e.cam Systems |
| Model: | Multiple catalogue numbers |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens Medical Solutions USA Inc |
| Issue: | Collimator change activities may result in operator injury. A Customer Advisory Notice is issued to advise customers that manufacturer is providing an addendum to the Symbia E and e.cam user manual with specific enhancements to the instructions for collimator change. Incidents during collimator change may be avoided by operators properly following specified instructions. Once the letter and addendum are provided to customers, it will further reduce the likelihood of the user error occurring during collimator change. |
| Recall action type: | Correction |
| Recall action: | Instructions for use to be updated |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 22/3/2016 |
