Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:19908
Brand Name:Philips Brilliance and Ingenuity CT Systems
Model:
Affected:
Software version:v4.1.3 and 4.1.4
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems
Issue:They become aware of a potential problem with the Philips Brilliance CT and Ingenuity CT. Issues with v4.1.3 and v4.1.4 software: System may not automatically send all image data series to remote devises. The customer stated that intemittently some of the series images acquired on the BRICT system using v4.1.30906 software will not auto send a separate study series to the PACS9 Picture Archiving and Communication System) while other series within the same exam card will auto send.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:17/3/2016
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