Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:19867
Brand Name:Siemens Cios Alpha
Model:
Affected:Lot No: 10308191
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens AG
Issue:Issue:
a) If the system language is set to English and the YYYYMMDD date format is used, the patient's date of birth received through the DICOM Worklist and Query/Retrieve will be displayed with month and day reversed for patients who have birthdays on days 1 through 12. Birth dates for days 13 through 31 are displayed correctly. The issue only appears to happen for days 1 through 12.
b) System crash may occur during DVD live recording if radiation is released while the DVD icon on the FLC status bar is blinking. In this case error messages will be displayed and a system reset is necessary.
c) Sporadically the system will not be ready for radiation during reconnection of the trolley to the main unit. A system reboot is necessary.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:9/3/2016
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