Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 19856 |
| Brand Name: | Philips Allura Xper |
| Model: | |
| Affected: | |
| Software version: | FD R8.1.16 |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems Nederland BV |
| Issue: | Manufacturer has discovered through customer complaints and internal testing that uncontrolled geometry movements can occur when the sytem is not switched on/off regularly. Due t the nature of the proble the ser will perceive a gradually increased sluggishness. Upon activation of the IU controls an uncontrolled geometry movement casn occur. The uncontroled movements are immediateky stipped upon release of the IU controls. |
| Recall action type: | Correction |
| Recall action: | |
| Level of recall: | |
| Date Commenced: | 4/3/2016 |
