Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 19817 |
| Brand Name: | Siemens AXIOM Artis, Artis zee and Artis Q/Q |
| Model: | 7555365,10094141,10094139,10094137,10094135,10280959,10848281,10848280,10848282,7413078,7412807,7008605,10848355,7728392,7555357,7727717 |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens AG |
| Brand Name: | Siemens AXIOM Artis, Artis zee and Artis Q/Q |
| Model: | 7555365,10094141,10094139,10094137,10094135,10280959,10848281,10848280,10848282,7413078,7412807,7008605,10848355,7728392,7555357,7727717 |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens AG |
| Issue: | Due to a leak in the cooling system, fluids could seep into the equipment cabinet. This leak can occur sporadically in the affected systems. Manufacturer initiated two field safety corrective actions (AX004/15/S und AX060/15/S) to address the issues with two different vendors for detector cooling devices. As the issues are identical, locally manufacturer sending both letters with one cover letter to all affected customers (this will prevent confusion among customers that have multiple systems and were required to receive both letters). Each affected system will receive only one correction depending on the system type. |
| Recall action type: | Correction |
| Recall action: | Product to be modified |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 1/3/2016 |
