Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 19767 |
| Brand Name: | RaySearch Raystation |
| Model: | |
| Affected: | |
| Software version: | |
| Recalling Organisation: | CARSL Consulting 30 Fulford Road Havelock North 4130 Hastings |
| Contact Information: | 09 238 3447 |
| Manufacturer: | RaySearch Laboratories AB (publ) |
| Issue: | This notice concerns an issue found with some of the tools used for drawing in and interacting with the patient views and beam's eye views. The issue concerns all tools that are used with the left mouse button held down. These tools can become unsynchronized with the stored data if other commands such as for example a right mouse click are used at the same time as the left mouse button is held down. Actions to be taken: 1. Always release the left mouse button before using other keys or mouse buttons . 2. If the warning message "Temporary items should not be visible on approval¨ is displayed or if there is some suspicion that the bug may have been triggered in structure definition, either review the structures in the Plan approval dialog, or close and reload the patient case and review the structures again. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 15/2/2016 |
