Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 19470 |
| Brand Name: | Siemens syngo X-Workplace |
| Model: | 105025522 and 10281299 |
| Affected: | Software VD10E |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens AG |
| Issue: | The issue is caused by a possible incorrect (too small) measurement in the multi-planar reformattings (MPRs) of a volume, which was acquired with a CT scanner with a tilted gantry. In this situation the tabcard "4D" will show incorrect (too small) length measurements. This might potentially result in selecting a device with the wrong size, which then needs to get exchanged. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 30/11/2015 |
