Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 19424 |
| Brand Name: | Philips Allura Xper FD and Allura Clarity x-ray systems |
| Model: | 722003, 722005, 722006, 722008, 722010, 722012, 722013, 722015, 722023, 722026, 722028, 722035, 722058 |
| Affected: | |
| Software version: | All (upgrades to) Allura XPER or AlluraClarity with software releases 1.2.7, or 2.0.6, or 7.2.x where x<8 or 7.6.x or 7.8.x or 8.1.x where x< 16 or 8.2.x where x<16 |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems Nederland BV |
| Issue: | In certain circumstances, a software error can lead to a situation where the five minute fluoroscopy audible signal does not sound, as is required in 21CFR1020.32 (h)(2)(ii) and IEC 60601-2-54, clause 203.6.2.1.c. No injuries attributed to the problem are reported. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 23/11/2015 |
