Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:19391
Brand Name:Philips Xper Flex Cardio Physiomonitoring System
Model:FC2010 and FC2020
Affected:All systems distributed prior to Sep-2015
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Invivo, a division of Philips Medical Systems
Issue:The SpO2 and non-invasive blood pressure (NIBP) waveform and numeric values displayed on the device may freeze, resulting in the display of measurements that are not current. Although SpO2 and NIBP monitoring and alarms are no longer functional, all other monitoring parameters are functional and visible.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:16/11/2015
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