Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:19345
Brand Name:Carl Zeiss IOLMaster
Model:000000-1692-983
Affected:
Software version:7.5.2, 7.7.2 and 7.7.3
Recalling Organisation:Carl Zeiss (NZ) Ltd
22 Fremlin Place
Avondale
Auckland 1026
Contact Information:09 838 5626
Manufacturer:Carl Zeiss Meditec AG
Issue:Due to a software defect IOL calculation printouts and exported reports can contain wrong IOL power data (mix-up of lens types; calculated IOL power does not fit to stated lens type) if a specific and unusual operator sequence is followed and the healthcare provider does not recognize that the second calculation is identical to the first although a different lens type was selected.
This could lead to order and implantation of IOLs with wrong lens power and to (correctable) impairment of patient's visual acuity.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:9/11/2015
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