Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:19204
Brand Name:Neoss Guide - Drill hubs I to V included in Neoss Guide Kit
Model:51153
Affected:15182, 15586, 16030
Software version:
Recalling Organisation:Neoss Australia Pty Ltd (NZ)
33 Kowhai Street
Hamilton Lake
Hamilton 3204
Contact Information:021 464 344
Manufacturer:Neoss Ltd
Issue:Specific batches of Drill-Hub I may not be functioning as intended (drill does not latch completely in the Drill-Hub I).
The upper part of the bore in the Drill-Hub I is slightly smaller which results in the drill not being seated correctly which means that this Drill-Hub will drill deeper than intended. This could lead to permanent damage of the alveolar nerve and cause permanent loss of sense in parts of the oral cavity or chin or even partial loss of speech. There is also a risk of drill loosening or not rotating as expected.
Recall action type:Recall
Recall action:Product to be returned to supplier
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:29/9/2015
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