Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:19109
Brand Name:DePuy Synthes S Cheek Retractor
Model:397.232
Affected:Mulitple lot numbers
Software version:
Recalling Organisation:Synthes New Zealand Ltd
507 Mt Wellington Highway
Mt Wellington
Auckland 1060
Contact Information:0800 657 734
Manufacturer:Synthes GmbH
Issue:The Cheek Retractor for MatrixMANDIBLE U-shaped may not function as intended due to the potential for failure and/or corrosion of the internal spring which has been manufactured from an incorrect material.
Recall action type:Recall
Recall action:Product to be returned to supplier
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:10/9/2015
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