Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:19069
Brand Name:Siemens Cios Alpha Mobile C-arm X-ray System
Model:All models
Affected:All serial numbers
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens AG
Issue:Under certain circumstances when starting the system up or reconnecting the C-arm cable to the main unit, the error 5000/243 "No X-ray - FD re-initializes" may occur. The error refers to a potential hardware malfunction which requires a part replacement. When this error occurs, the system will become inoperative until the affected part is replaced.
Recall action type:Correction
Recall action:Product to be modified
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:4/9/2015
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