Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:19021
Brand Name:Roche IgE II assay
Model:04827031190
Affected:All lots in the market
Software version:
Recalling Organisation:Roche Diagnostics (NZ) Ltd
15 Rakino Way
Mt Wellington
AUCKLAND 1644
Contact Information:0800 363 622
Manufacturer:
Issue:Internal investigations have found there is no direct binding competition between Xolair® and the
Anti-IgE antibodies of the IgE II assay. However, Xolair® forms soluble complexes with IgE antibodies, and this leads to reduced recovery of the IgE II assay.
This effect can only be seen when creating serial dilutions of a sample and checking the linearity of these different dilutions. It will not necessarily be detected by performing a single dilution of the sample.
Recall action type:Correction
Recall action:Instructions for use to be updated
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:25/8/2015
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