Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 19019 |
| Brand Name: | Carestream DRX Evolution with DIRECTVIEW Software |
| Model: | Carestream DRX Evolution with DIRECTVIEW Software |
| Affected: | Versions 5.6 & greater, and V5.7 with DR LLI Auto Stitich |
| Software version: | |
| Recalling Organisation: | Carestream Health New Zealand Ltd c/- Quigg Partners Level 7, 28 Brandon St Wellington |
| Contact Information: | 021 977 215 |
| Manufacturer: | Carestream Health Inc (HCIS) |
| Issue: | Carestream Health has identified a software issue that impacts image alignment when using the automatic stitching option for long length images. If there is no use of external fiducial markers or measurement tools (eg. radio opaque ruler) when building a composite image and the technologist relies solely on the auto stitching software, there is a risk of undetected stitching errors. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 26/8/2015 |
