Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 19002 |
| Brand Name: | Philips Brilliance 64 and Ingenuity CT Scanners |
| Model: | Brilliance 64, Ingenuity CT, Ingenuity Core, and Ingenuity Core128 |
| Affected: | Versions 4.0.x.xxx to 4.1.4 |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems |
| Issue: | Some scans unexpectedly set the Axial (Z axis) scan length to a greater length than the user set in the plan. There is a potential for undesired radiation to areas not intended to be scanned. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 20/8/2015 |
