Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 18828 |
| Brand Name: | Siemens Artis Systems |
| Model: | All Artis models |
| Affected: | SW Ver VC14J |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens AG |
| Issue: | Artis system has an X-ray locking function that prevents any accidental release of radiation. In case a system error occurs and the system enters the 'Bypass Fluoro' mode while the X-ray locking function is active, it won't be possible to exit the X-ray locking function. The only way to exit the X-ray locking function would be to either resolve the root cause of the system being in 'Bypass Fluoro' or to restart the system. In the situation described, no radiation is possible, no fluoroscopic images can be acquired. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 13/7/2015 |
