Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 18800 |
| Brand Name: | Philips Allura Systems, Actuator Monitor Ceiling Suspension (MCS) |
| Model: | 722010, 722011, 722012, 722013, 722022, 722023, 722024 and 722015 |
| Affected: | All serial numbers |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems Nederland BV |
| Issue: | The manufacturer has received a report of a failing Monitor Ceiling Suspension (MCS) Actuator on an Allura Xper system. The actuator assembly had become detached and the monitor carriage with a flexvision monitor dropped to its lowest position. When the Monitor Ceiling Suspension falls to its lowest position there is a possibility it might collide with a patient or personnel in the room. There is also the posssibility that the monitor ceiling suspension may collide with other equipment in close proximity to the MCS. |
| Recall action type: | Correction |
| Recall action: | Product to be modified |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 6/7/2015 |
