Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:18689
Brand Name:Philips MobileDiagnost wDR1 and 2, resistive arrestor strap
Model:Models: wDR1 and wDR2
Affected:All MobileDiagnost wDR 1 with serial number lower than 15000005 and all MobileDiagnost wDR 2 with serial number lower than 15100050
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems DMC GmbH
Issue:When the system is driven over a non-conductive floor and then over a conductive, grounded part, proper control of the drive behavior may not be possible. The system can be stopped by releasing the drive handle. Proper behavior is re-enabled when the system is rebooted.
Recall action type:Correction
Recall action:Product to be modified
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:17/6/2015
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