Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:18584
Brand Name:Varian VariSource TM iX Console software with magnetic hard disk drive only
Model:
Affected:
Software version:1.2, Build 2.4336
Recalling Organisation:Varian Medical Systems Australasia Pty Ltd (NZ)
Millenium Centre, Level 3, Building C, 600 Great
South Road Ellerslie
Auckland 1051
Contact Information:0800 486 732
Manufacturer:Varian Medical Systems Haan GmbH
Issue:Varisource iX Console software version 1.2, Build 2.4336 will occasionally freeze during the treatment initiation sequence. An application freeze is a condition when, after pressing the Deliver Treatment button the the Treatment Delivery Strip, the Treatment Delivery Strip becomes blank and the Afterloader remains in idle mode and does not switch to treatment delivery mode. No other buttons on the control software user interface will respond. As a consequence of a system freeze there is the potential for the Partial Fraction generated by the system to be incorrect.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:28/5/2015
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