Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 18427 |
| Brand Name: | Siemens Ysio Max X-Ray system |
| Model: | |
| Affected: | Version VE10E |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens AG |
| Issue: | Images might be lost and corresponding acquisitions have to be repeated under the following circumstances: 1. During an image recovery process on systems with portable detectors (MAX wi-D, MAX mini) the connection of the portable detector is sporadically not re-established. 2. If either the "undo" button on the RAD subtask card or the "previous series" button on the Image subtask card are pressed during image readout. 3. Sporadically, during an automatic or a manual RIS update. This may cause the deletion of the currently used study and all acquired images within this study. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 24/4/2015 |
