Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:18271
Brand Name:Siemens Artis Q/ Q.zen systems
Model:All models
Affected:All serial numbers
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens AG
Issue:It is possible that an electrical connection in the equipment cabinet has not been installed correctly. In potential fault scenarios (eg; if several live wires become defective) and under certain conditions, this may prevent a safety mechanism on the system side from taking effect, thus compromising the electrical safety of the system.
Recall action type:Correction
Recall action:Product to be modified
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:24/3/2015
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