Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 18099 |
| Brand Name: | Philips Allura Xper X-Ray System |
| Model: | Product Codes: 722003, 722006, 720124 |
| Affected: | |
| Software version: | R7.2.x |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems Nederland BV |
| Issue: | Philips Healthcare has discovered through customer complaints and internal testing an intermittent electronic product defect. In certain circumstances, a software error can lead to a situation where the five minute fluoroscopy audible signal does not sound. No injuries attributed to the problem have been reported. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 13/2/2015 |
