Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 18025 |
| Brand Name: | Philips IntelliVue Information Centre (PIIC) iX |
| Model: | Part Numbers: 866023, 866024, 866117 |
| Affected: | |
| Software version: | Revisions A.00, A.01, A.02 |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems |
| Issue: | Sp02 and/or Non Invasive Blood Pressure (NBP) alarms may become disabled without visual notification to the user. A software defect has been identified that involves the use of the "Change Bed Label" feature at the Information Center iX. If the configuration for this item is set to "optional" and a user selects the "Location" button within the "Manage Patient" menu and makes a change to the patient location, alarms for Sp02 and/or Non Invasive Blood Pressure (NBP) will become disabled without visual notification (bell with an "X") to the user. This problem only happens when the patient is monitored using a networked IntelliVue TRx Telemetry M4841/TRx4851A Patient Worn Device (PWD). |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 26/1/2015 |
