Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 18020 |
| Brand Name: | Philips DigitalDiagnost Digital X-Ray |
| Model: | |
| Affected: | |
| Software version: | Release 4.0.0 and 4.0.1 |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems DMC GmbH |
| Issue: | The system is designed to emit an acoustic signal (beep) upon termination of an exposure. However, if the system has been powered on for more than 54 hours, the system will no longer emit this signal. If the system does not provide the expected acoustic signal upon the completion of an exposure, the system operator may be unsure that the exposure was correctly obtained, which may result in the decision to repeat an exposure. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 23/1/2015 |
