Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:18000
Brand Name:Carl Zeiss FORUM software
Model:Product Code: NFJ
Affected:
Software version:V 3.2.1
Recalling Organisation:Carl Zeiss (NZ) Ltd
22 Fremlin Place
Avondale
Auckland 1026
Contact Information:09 838 5626
Manufacturer:Carl Zeiss Meditec AG
Issue:In certain circumstances an incorrect scan may be displayed if retrospectively reviewing the available scans. The correct images are displayed at the time of the scan, however during a user session, if the user goes back to review a scan, say 2 of 5, the software may actually display scan 5 of 5.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:23/1/2015
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