Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 17987 |
| Brand Name: | Siemens syngo.Plaza Imaging System |
| Model: | Catalogue Number: 10863171 & 10592457 |
| Affected: | |
| Software version: | All versions |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens AG |
| Issue: | In case of a system crash images may not be written to the hard disk and there may be inconsistencies in the database. When a system crash occurs (e.g. blue screen, power outage), images may not be written from cache to the hard disk and are lost. In such a case an existing file name identifier might be re-used after restart of the system. Now two references to the same image file on STS exist in the database of syngo.plaza. Manufacturer has now released another version of the software as a final correction to this this action (SY099/14/s) . THis software update will fix any inconsistencies in the archived data that may have occurred before software update VB10A_HF06 was installed. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 14/1/2016 |
