Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 17849 |
| Brand Name: | Philips Sync Cables |
| Model: | Models: M1783A and M5526A |
| Affected: | All Philips sync cables |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems |
| Issue: | When a Philips monitor/defibrillator is receiving an ECG signal from an auxiliary bedside monitor via a sync cable, the following can occur if the monitor/defibrillator experiences interference from electrical fast transients (EFTs) while connected to AC power: * On the HeartStart MRx and HeartStart XL, EFT noise can be misinterpreted as an R-wave * On the HeartStart XL+, EFT noise can disable ECG monitoring, and potentially interrupt demand mode pacing. It is contrary to the instructions in the XL+ Instructions for Use (IFU) to perform demand mode pacing while using the sync cable to provide the ECG signal from a beside monitor. |
| Recall action type: | Recall |
| Recall action: | Product to be returned to supplier |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 12/12/2014 |
