Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 17845 |
| Brand Name: | Philips HeartStart MRx Monitor/Defibrillator |
| Model: | Models: M3535A & 3536A |
| Affected: | Serial Numbers: US00100100 to US00552845 (M3535A) & US00100902 to US00552848 (M3536A) |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems |
| Issue: | The MRx can be susceptible to one or both of the issues described below. 1. The CO2 Inlet Port associated with end-tidal carbon dioxide (EtCO2) monitoring on MRx Monitor/Defibrillators can be pushed into the MRx housing, making it inaccessible. This can occur if the user attempts to push the CO2 FilterLine fitting into the Inlet Port, instead of twisting it clockwise as described in the MRx Instructions for Use. 2. The handle can separate from the MRx housing due to breakage of mounts on the rear case. |
| Recall action type: | Correction |
| Recall action: | Product to be modified |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 10/12/2014 |





