Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:17772
Brand Name:Philips Brightview SPECT/CT Combination
Model:
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Radiation Oncology Systems
Issue:Philips reports there are 2 issues to be addressed:
1/ Following a cardiac scan and when using SmartStep* to setup the camera for a Relative 180 procedure, it is possible for Detector 1 to collide with the head holder when moving from the position at which the flat panel is deployed.
2/ During a patient SPECT lung acquisition, the clinical scan acquisition protocol commanded the gantry rotation to move from the 45 degree to the 90 degree position. However, in the middle of a clinical scan acquisition, the detector heads moved away from the patient (center of rotation) in an uncommanded motion and subsequently the gantry unexpectedly rotated to the 240 degree position. The movement from 90 degree to the 240 degree may take approximately 7 seconds.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:28/11/2014
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