Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 17647 |
| Brand Name: | Bio-Rad IH-1000 software |
| Model: | Catalogue Number: 001000V |
| Affected: | |
| Software version: | All versions |
| Recalling Organisation: | Bio-Rad New Zealand Level 30 48 Shortland Street AUCKLAND 1010 |
| Contact Information: | 0508 805 500 |
| Manufacturer: | Bio-Rad Laboratories Inc |
| Issue: | Bio-Rad has confirmed that under specific conditions, the IH-1000 software may lose the link sample/"test in progress". This loss, might, in the worst case, lead to a mismatch between the test result and the sample. This issue is linked to the sample management when using the "emergency* button" and might occur ONLY in the following conditions: 1. A Not Urgent rack (green label) is inserted with more than one sample AND ; 2. ALL the samples on this rack are manually selected as "Emergency" by clicking on the "Emergency* button"; Then once the first emergency sample is processed, the instrument ejects the rack before all processing is completed. 3. If a rack is then reloaded with new samples in the exact same positions and reinserted in the same slot, the link sample/"test in progress" is lost. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 7/11/2014 |
